If you offer goods or services to end consumers, irrespective whether in traditional shops or online, you must fulfil different regulatory requirements.
We provide legal advice and support with respect to:
- Communication of the price goods or services
- Content of information to be provided about the goods and services for consumers and the way/s it can be provided
- Content and general terms and conditions of an online shop
- Communication of promotions and discounts
- Avoidance of unfair trade practices and unfair advertisments
- Product safety
- Compliance with goods and services regulatory requirements
- Content of and requirements for commercial warranties
- Filing and settlement of consumer’ complains
- Resolving disputes with consumers before competent authorities and the court
- Compliance audits