Consumer Protection

If you offer goods or services to end consumers, irrespective whether in traditional shops or online, you must fulfil different regulatory requirements.

We provide legal advice and support with respect to:

  • Communication of the price goods or services
  • Content of information to be provided about the goods and services for consumers and the way/s it can be provided
  • Content and general terms and conditions of an online shop
  • Communication of promotions and discounts
  • Avoidance of unfair trade practices and unfair advertisments
  • Product safety
  • Compliance with goods and services regulatory requirements
  • Content of and requirements for commercial warranties
  • Filing and settlement of consumer’ complains
  • Resolving disputes with consumers before competent authorities and the court
  • Compliance audits